Privacy Policy

Privacy Policy for Red Ket Jewellery

This Privacy Policy explains how Red Ket Jewellery ("we", "us", "our") collects, uses, and protects your personal data when you visit or make a purchase from our website.

We are committed to complying with the General Data Protection Regulation (GDPR) and applicable German data protection laws (including TTDSG for cookies).

1. Data Controller

Red Ket Jewellery

Email: info@redketjewellery.com

Location: Germany

2. What Data We Collect

We may collect the following personal data:

• Name
• Billing and shipping address
• Email address
• Payment information (processed securely via third-party providers)
• Order details
• IP address
• Browser and device information

3. How We Collect Data

We collect data when you:

• Visit our website
• Place an order (guest checkout only; no account creation)
• Contact us via email
• Interact with cookies/consent banner

Some data is collected automatically through cookies and similar technologies.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contract performance (Art. 6(1)(b) GDPR): to process and deliver your orders
• Legal obligation (Art. 6(1)(c) GDPR): for tax and accounting requirements
• Legitimate interests (Art. 6(1)(f) GDPR): to operate and secure our website, prevent fraud, and improve services
• Consent (Art. 6(1)(a) GDPR; §25 TTDSG): for analytics and marketing cookies (e.g., GA4)

5. How We Use Your Data

We use your data to:

• Process and fulfil orders
• Communicate with you regarding your order (transactional emails)
• Send transactional emails via our email provider
• Analyse website usage (only with consent)
• Comply with legal obligations

We may introduce marketing emails in the future. If we do, we will only send them with your prior consent (opt-in), and you can unsubscribe at any time.

6. Third-Party Services

We use the following third-party services:

• Cloudflare (hosting, CDN, and security): processes IP addresses and technical data to deliver and protect the website
• Google Analytics 4 (GA4): used to analyse website usage. Activated only after your consent. IP anonymisation is enabled where applicable
• Stripe: used to process payments securely. We do not store full payment details
• Resend: used to send transactional emails (e.g., order confirmations)

Some of these providers may transfer data outside the EU/EEA (e.g., to the United States). Where this occurs, we rely on appropriate safeguards such as Standard Contractual Clauses (SCCs) and, where applicable, adequacy decisions.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Ensure essential website functionality
• Analyse traffic and usage (analytics)

We display a cookie consent banner that allows you to accept or reject non-essential cookies. Your preference is stored locally in your browser. Analytics (e.g., GA4) should only be activated after consent. You can change your preferences at any time by clearing your browser storage or revisiting the banner.

8. International Shipping

We ship both within and outside the European Union. When processing international orders, your data may be shared with shipping and logistics providers as necessary to fulfil delivery.

9. Data Retention

We retain personal data only as long as necessary:

• Order and invoice data: up to 10 years (legal requirement in Germany)
• Communication data: as needed for customer support
• Analytics data: according to provider settings and your consent

10. Your Rights

Under GDPR, you have the right to:

• Access your data (Art. 15 GDPR)
• Rectify inaccurate data (Art. 16 GDPR)
• Erase your data (Art. 17 GDPR)
• Restrict processing (Art. 18 GDPR)
• Data portability (Art. 20 GDPR)
• Object to processing (Art. 21 GDPR)
• Withdraw consent at any time (Art. 7 GDPR)

To exercise your rights, contact us at info@redketjewellery.com

You also have the right to lodge a complaint with a supervisory authority in Germany.

11. Data Security

We implement appropriate technical and organisational measures to protect your data, including:

• HTTPS/SSL encryption
• Trusted infrastructure providers (e.g., Cloudflare)
• Restricted access to personal data

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

13. Contact

If you have questions about this Privacy Policy or your data, contact:
info@redketjewellery.com